Shipping policy

Shipping

Please allow 1–3 business days for your order to be processed. Once shipped, estimated delivery typically takes 7–14 business days, depending on your region and destination.


Return Shipping

Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless the return is due to an error on our part.

We recommend using a trackable shipping service when returning an item. We cannot guarantee receipt of returns that are lost during return shipping.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item arrives damaged, defective, or incorrect, contact us as soon as possible and provide:

  • Your order number
  • A description of the issue
  • Clear photos or videos showing the item and the problem

Once we review your request, we will work with you to provide an appropriate solution, which may include a replacement or refund.